New You Medical Center Policies
New You Medical Center Privacy Policy & Commitment Here at NYMC, we believe in being transparent about our policies with all of our patients. If you have any questions about our below policies, please contact our team.
Credit Card Requirement
NYMC requires a valid credit card at the time of booking to reserve any appointments or services, which we will keep secure according to merchant compliance requirements.
Consultations
NYMC requires a consultation for certain services (see descriptions of services for which services require a consultation). In order to compensate for our providers’ valuable time, we assess a fee for such consultation (the “Consultation Fee”). However, such Consultation Fee will be credited toward the cost of any service that the patient pays for at the time of the consultation appointment.
Cancellations/No Shows/Tardiness
We strive to provide the best possible service to all our patients. To ensure we can continue to offer quality service, we kindly request that you notify us at least 24 hours in advance if you cannot keep your reservation. If you happen to cancel within 24 hours of your appointment, are a no-show, or are more than 15 minutes late to your appointment, we will need to charge for the scheduled service or the consultation fee (whichever is less) to prevent losing valuable appointment time with our providers.
No Refunds
All treatments are non-refundable, non-transferable, and non-exchangeable.
Arrival
We ask that each patient arrive at least 10 minutes prior to their scheduled appointment. This will allow time to complete any required forms without interfering with your appointment time. Late arrivals (less than 15 minutes late) will only receive the remainder of their scheduled appointment session time. We also ask that, while inside our facility, voices and phone calls be kept at a low volume and that patients refrain from speaker-phone use.
Privacy Policy & Commitment
Your privacy is our utmost priority. We want to be completely transparent about the information we collect and how we use it. We only collect data necessary to provide you with the best service, personalize our communications, and manage appointments and inquiries. This data includes your full name, email address, phone number, and details regarding your interest or service inquiry. We also automatically gather general data like your IP address and browser type for security and website functionality. We use cookies to improve your online experience and manage relevant advertising, which you can control through your browser settings or Google Ad Settings.
Our commitment to you is clear: We will never sell or rent your personal information to any third party. Period. The data we collect is solely for internal use—to respond to your requests, improve our services, and send you updates (when you have given us consent). You maintain full control over communication preferences. You can unsubscribe from any marketing email by clicking UNSUBSCRIBE in the footer, and you can instantly stop our text messages by simply replying with the word STOP to any SMS we send.
It is important to understand the distinction between this website privacy policy and the protection for your medical records. This policy covers general marketing and website data. Your actual Protected Health Information (PHI), such as your medical records, treatment plans, and billing data, is governed by a separate, much stricter legal standard known as HIPAA (Health Insurance Portability and Accountability Act), detailed in our Notice of Privacy Practices (NPP).
For further information or questions, please contact us at info@newyoumedicalcenter.net.
Thank you for choosing NYMC for your health and beauty needs. We look forward to seeing you!