New You Medical Center Policies

Here at NYMC, we believe in being transparent about our policies with all of our patients. If you have any questions about our below policies, please contact our team.

Credit Card Requirement

NYMC requires a valid credit card at the time of booking to reserve any appointments or services, which we will keep secure according to merchant compliance requirements.

Consultations

NYMC requires a consultation for certain services (see descriptions of services for which services require a consultation). In order to compensate for our providers’ valuable time, we assess a fee for such consultation (the “Consultation Fee”). However, such Consultation Fee will be credited toward the cost of any service that the patient pays for at the time of the consultation appointment.

Cancellations/No Shows/Tardiness

We strive to provide the best possible service to all our patients. To ensure we can continue to offer quality service, we kindly request that you notify us at least 24 hours in advance if you cannot keep your reservation. If you happen to cancel within 24 hours of your appointment, are a no-show, or are more than 15 minutes late to your appointment, we will need to charge for the scheduled service or the consultation fee (whichever is less) to prevent losing valuable appointment time with our providers.

No Refunds

All treatments are non-refundable, non-transferable, and non-exchangeable.

Arrival

We ask that each patient arrive at least 10 minutes prior to their scheduled appointment. This will allow time to complete any required forms without interfering with your appointment time. Late arrivals (less than 15 minutes late) will only receive the remainder of their scheduled appointment session time. We also ask that, while inside our facility, voices and phone calls be kept at a low volume and that patients refrain from speaker-phone use.

Thank you for choosing NYMC for your health and beauty needs. We look forward to seeing you!